Repair order #'s on suppliers invoices - IE - NAPA

[rhillig]

We have begun to order more parts from our local NAPA store recently on Mitchell. On all the other suppliers - Oreilly's and Auto Value our work order or repair number shows up on the invoice so we can cross reference where the parts should go. On NAPA's invoice - all I get is some random 4 digit number that I cannot correspond with any of my repair/work orders. Is there anyway to make those numbers show up on the Napa invoices? As we have gotten really busy - it has become quite a chore to figure out where the parts need to go.

[Rich]

When we order from ANYONE we enter the RO # and the last name in the Ref?inv # box in the bottom right of the parts order screen.

[rhillig]

The nice part about the other two vendors is - we don't have to remember to do it. Just wishful thinking on my part that the Napa one would do it

I really wish there was a little more interaction that could be done - more space to send them notes. LIKE - we need this YESTERDAY or it's stock - no hurry!

[timbre4]

I made an inquiry about this, waiting on some meetings to be over.

What is returned on vendor invoice is up to the vendor.

[Jeff @ Able Auto]

I don't know if this will help but.....I use 5.9 single user, no PO's. When I order I use the RO number in the slot for PO. I guess if you were using PO's you could put the PO before the RO in the space provided and have both on the part receipt.

[timbre4]

It's a one-way process; whatever is typed into Ref/Inv# field is presented to the vendor but it is up to them to send it back to the shop in some form. I have confirmed this is still up to NAPA.

Note: The actual PO number is auto-generated by the software and there is no over-writing that.

[rhillig]

So it's probably my bad, as we do not use the PO system at all.....my Napa rep was around today & we did figure out how I can find out which EST, RO or INV the part was ordered from. If I go into the purchase order screen.....taaaaa daaaaaaaaaaa! There is the whacky little number that is on the Napa reference field!

So at least I can figure out what part goes where....just not as easy as the other parts companies I order from.