Manager Forum

When using ondemand5 online, the wire digrams on some of my computers will not show color. How do I fix this?

Thanks, Pete

The first thing is to determine the (operating system +) version of internet explorer. If these are new PCs with Windows 7.0 they likely have IE 9.0 and this is an issue. B&W diagrams are provided as a fallback measure. If you have IE 8.0, then it may be a Setting change on Setup - Configuration menu in OD5.com.

Please contact support to sure to get the latest recommendations & fixes. If you don't want to wait on the phone, use this form to drop them an email and they will work with you: http://www.buymitchell1.com/form/techsupport.htm

They are windows 7 machines with IE 9 but so is this one & it works fine, thats whats strange. I will call support. Thanks.