Can't Receive Parts to Open RO

[nhsc]

Since upgrading, when I try to receive parts to an open RO, the system doesn't recognize the open RO.

[ricmorin]

Is this for all PO's or just a few? What version are you on? Can you explain your process in detail for us?

[nhsc]

On version 7.0.1.0 this problem started yesterday, have been on upgrade for about a week. After physically receiving ordered parts, I tried to mark them as received on the open PO. I checked off the box that says "Receive parts to appropriate Repair Orders when possible," but then got the message, "No repair orders found..." I made sure the repair order was not an estimate or an invoice, to no avail.

[ricmorin]

Another thing to consider is the printed status of the RO. It must be 'marked as printed' for the PO feature to work.

[nhsc]

I was unaware of that, thanks.

[timbre4]

Engaging this setting will automatically set it to Approved and Printed RO:

[nhsc]

Thanks.