Never get a no show Ric...

actually very few, just asking about scheduler updates and ho it's processed.

I get what people are asking for entering a NEW customer with Email, but when entering an EXISTING customer on file (without email previously entered "somehow"...lol) that now making an appointment for them at that has no option to add email--- there is no drop down spot to add if missing. Phone num...

I searched a bit, but hope someone knows or gets what I'm talking about. OK, Customer calls in and wants to make an appointment for a brake job 2 weeks in advance. I create an appointment and make notes etc... Scheduler sends out an e-mail which ASKS TO CONFIRM APPOINTMENT. Customer confirms and ema...

[quote="steven kiser"]On my last alignment lift there were drop downs on each corner. These were the important level points. When I stopped and dropped into a lock on the lift it was maybe just out of level, on the drops it was dead on and we had to make adjustments from time to time because things ...

I don't know much about your particular lift, but I do know that it needs to be as level as possible. Alignment heads are calibrated level using a jig that is level. Heads are calibrated to the wheels using run-out compensation. Then the heads figure angles based on those measurements. A lift that ...

Hello guys, 1st time post in this section looking for someone with alignment lift knowledge. It's a Hunter RL 9x? scissors lift. Looking for PDF installation manual. It's like 15 years old. Works great as a lift in general, But what are the tolerances in as far as true level. I know closer would be ...

timbre4 wrote:Please work directly with support on this issue.

Thank you, Firewall issue.

:D As promised, this is in the 7.0.2 update patch. I hope to have an update on when this patch will be distributed later today. **Edit: We're on the final internal testing for this patch, and should begin releasing to those of you in the beta tomorrow.** Update loaded on Tuesday, working fine now. ...

Silky7 wrote:As promised, this is in the 7.0.2 update patch. I hope to have an update on when this patch will be distributed later today.

**Edit: We're on the final internal testing for this patch, and should begin releasing to those of you in the beta tomorrow.**

timbre4 wrote:Silky7 will be back with us next week with an update.

Ok

Silky7 wrote:Thanks, Kevin.

We've identified this issue and it is being worked by our development team.

How is this coming along??

It turns out all the oil change categories were only able to transfer the top built package...thanks for getting on it.
BTW I am a Quick Lube facility also and use these features A LOT!!

I did talk to tech support also today and they are aware of the problem.

I cannot get my workstation to update nor see my HOST...?

Got the update this morning. like the new look and scheduler is much better from just the few minutes I got to play with it. When I updated, I lost the ability to use one of the oil categories with multiple options in it. Specifically top left box. I deleted and reentered data per hotline, but only ...

I updated to windows 10 and lost PINPAD for xcharge. Called tech line. They said I needed a new cable. I ordered one online, hope to get Friday and see if gets working again.

I downloaded the update 2 days ago, love it! Keep up the good work,,,

Well, I called and found out I am locked in with X-charge with higher rates even though I've had several other companies show me how much I can save if I switched....I like the convenience, but geeez

Has anyone been thinking their GLOBAL PAY for X-Charge has been getting way higher in total charges???...I have to go dig through my statements...But, I think I am not getting premium rates considering I have premium status? And Is Global Pay the only source used for transactions ? All these other c...

I agree with Ric ^^^^^^^^^^^^^^^^^^

What types of changes? My boss is old school. We use this Mitchell Manager for estimates and ordering parts. We write work orders by hand. Our big issue is that we can not figure out whether or not we have ordered a part. We always end up calling O'reilly's to ask if a part order came through. That...