Steven- that is not the case here - i am just trying to separate the cost of goods sold over the service counter and cost of goods sold over the parts counter but thank you for your insight. I am still working on a custom export report into excel to see if i can get the numbers i need.

tina- i am looking for the following:
1. separating service sales from parts only sales
2. cost of parts for parts sales
3. cost of parts for service sales

thanks Ric- I will check that out and see if it will work for everyone!

Tina- I guess where the problem lies, for us, is in Special order parts sales. There is no way to attach a PO to a counter sale & the special order goes to an RO. I also made the mistake of listening to the guys saying the counter sale doesn't show up in the customer history but when i pointed out t...

Tina- thanks so much! We don not use the counter sale option because we have commercial account part sales along with a fair amount of parts shipped out and several regular customers who purchase parts and the counter sales do not track that information individually. It is great for the one time pur...

I am looking for a bit of help. I am trying to decipher costs associated with our service sales and separately with our parts only sales - ideally on a weekly basis. Our shop does service and also carries a parts inventory and sells parts over the counter and commercially so we do not record our par...