OK, I figured out what a I had done wrong originally. When entering the payment, I did not enter anything and it came up as a credit. So I entered the negative amount as a check payment, then put "Refund and check number" in the check/reference space. Now my Cash reciepts by payment type has this ne...

Ok, saw that and tried it on Friday bdfore I posted original question, but will run through it on Monday when I get it. First time I tried it, no negative amount showed on end of day reports.

Thanks, Mark

I have been looking around on here and have not found a concrete answer. I had a long time customer today that was charged again for a service that was performed not too long ago, and wanted me to take care of him. No problem, I was not aware the service was repeated(a coolant flush), our new guy di...