Rich wrote:I tested mine, one thing I do see different is my date shows 1/21/2020 where yours shows 1/21/20. Mine worked ok.

I just changed the date format and closed and reopened Shopkey on both the host and workstation with the same result. This is driving me bonkers!

ricmorin wrote:I just tested it here using the very days you have as an example and it prints fine. Are you sure the 'to' time isn't set to a different year? I've been called out on that one before.

I double checked again to make sure. Attached a screenshot...

Greetings! We are unable to print the days Business Summary and are receiving the message "'To' time must be greater than or equal to the 'From' time". In the past we have been able to select the "From" date as say, 1/21/20 and the "To" date as 1/21/20 and the report will print for the day. Is there...

We're running Shopkey Pro SE with one dedicated Shopkey server, three workstation clients, and three other clients with Shop Management SE Viewer only. When a client running Shop Management SE Viewer adds notes to an RO, it properly displays the notes for all users, but when we go to print preview o...

** ISSUE RESOLVED **

Shopkey SE does have to be installed on the same computer as Quickbooks, but an active license for Skopkey SE is not required on that specific PC.

Quickbooks simply uses the installed Shopkey file system to reference the Shopkey HOST/SERVER location on the network.

Thank you all for the assistance!

Standing by for a call from technical support.

Do you have to have Quickbooks installed on the same computer as the ShopKey server? - We currently have them installed on two different computers. - While on the Quickbooks computer when we try to sync with ShopKey, it gives an error saying "Database connection failed". - We contacted tech support ...