It was certainly wise of you to ask. The reason you can't re-install is fairly simple. The 5.x version at its core is over 20 years old. It is actually installed using a floppy key diskette. Windows 7 was the last version of Windows that could still make use of our supported virtual floppy. Perhaps...

What you've probably already gleaned from support, but I'll re-iterate just in the event you did not: A successful upgrade to Windows 10 should work out. The 5.9.x version of the application tends to run on Windows 10 with no known issues. The major caveat: Re-installing the application on Windows ...

Good Afternoon everyone, I am the onsite desk side support for the shop that I work at. I am currently planning out our upgrade to Windows 10. One thing I have not been able to find an answer on is weather or not ShopKey 5 Version 5.9.0.6 will work on Windows 10. Does anyone know if it will? I need ...

Good Afternoon everyone, I am trying to figure out an issue with their ShopKey 5 Service Writer. Every time we try to print an invoice to present to the client we have to print the job twice even though when I check in the Print Setup -> Invoice is set to print 2 copies. Can anyone shed any light a...

Good Afternoon everyone, My name is James Williams. I work for Francis L. Werley Inc. in Hamburg, Pa. I have a background in IT and I double as their desk side support person. I am trying to figure out an issue with their ShopKey 5 Service Writer. Every time we try to print an invoice to present to ...